Privacy Policy

• Contact and inquiry details such as name, company or business name, email, phone, city/state, inquiry type, message, consent, and preferred contact channel.
• Website verification details such as OTP verification status and security-check results.
• Order, account, invoice, payment status, payment reference, statement, ledger, contract, delivery, and support data where you use Fuel Center platform workflows.
• Delivery and location data during active delivery workflows where enabled and applicable.
• Device, browser, IP address, session, log, diagnostic, and usage data.
• Marketing attribution data such as referrer URL, current URL, source page, and UTM parameters.
• Cookie, analytics, security, and preference data where enabled.

• Respond to contact inquiries, demo requests, vendor early access, career interest, and support requests.
• Perform phone and email verification, fraud prevention, security checks, and account access controls.
• Support order management, delivery visibility, payment coordination, ledger views, statements, invoices, and operational records.
• Coordinate notifications, user communications, OTP/email/SMS delivery, and internal support workflows.
• Communicate with users, vendors, customers, delivery teams, and support teams about active workflows.
• Investigate issues, resolve support tickets, maintain records, and prevent misuse.
• Improve website performance, platform reliability, user experience, and service quality.
• Meet legal, tax, regulatory, audit, security, and compliance-related obligations where applicable.

Fuel Center is a technology platform and facilitator. Depending on the context, we may act as a data controller for our website, account, security, and support operations, and as a data processor or facilitator for certain vendor-customer workflows carried out through the platform.

We may share information only as needed for the purposes described in this policy, including with:

• Vendors, suppliers, customers, delivery partners, and authorized business users involved in a workflow.
• Payment gateways, banks, UPI providers, and payment or settlement partners.
• OTP, email, SMS, security, analytics, cloud, infrastructure, storage, notification, and workflow service providers.
• Professional advisers, auditors, support providers, or service vendors under appropriate confidentiality obligations.
• Legal, regulatory, tax, law-enforcement, or government authorities where required by law or to protect rights and safety.

We do not sell personal data.

Fuel Center does not store sensitive card details. Payment credentials are handled by payment gateway, UPI, card network, or banking partners. We may store payment status, transaction references, invoices, ledger entries, refund status, chargeback or reversal status, and reconciliation records needed for platform operations, support, fraud prevention, and audit.

We retain information for as long as needed to provide services, respond to inquiries, maintain business records, support legal and tax obligations, prevent fraud, resolve disputes, preserve security logs, support audits, and operate the platform. Operational, financial, tax, dispute, security, and compliance records may be retained longer where required by law or legitimate business needs.

We use reasonable technical and organizational safeguards such as secure communication, controlled access, monitoring, and operational controls. No system can be guaranteed to be completely secure, and users should keep credentials confidential and report suspicious activity.

Subject to applicable law and operational requirements, you may request access, correction, update, deletion, or withdrawal of consent for certain processing. Some requests may be limited where records must be retained for legal, tax, security, dispute, or transaction reasons.

Contact us at connect@fuel.center.

Fuel Center is intended for business use by adults. We do not knowingly collect personal data from children. If you believe a child has provided information to us, contact us so we can review and take appropriate steps.

For privacy concerns or grievances, contact SJ Goods & Services at connect@fuel.center. Location: New Delhi, India.

Some service providers may process or store data outside India. Where this occurs, we use reasonable safeguards and service arrangements appropriate for the nature of the processing and applicable law.

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date.